Shipping policy

Thank you for shopping with Five and Fancy! 💕

We are excited to help make your celebrations extra special with our beautiful, made-to-order wrapping paper. Please review our shipping information before placing your order.

Order Processing & Production

All of our wrapping paper is printed on demand through our trusted printing partner, Printify.

Because each order is made specifically for you, production time is required before shipping.

Estimated production time: 2–7 business days.

Production times may vary depending on order volume, product availability, and seasonal demand.

Business days exclude weekends and major holidays.

Shipping & Delivery Times

Once your wrapping paper has been produced, it will be packaged and shipped to the address provided at checkout.

Estimated U.S. shipping time: 3–7 business days after production.

Please note that these are general estimates, not guaranteed delivery dates. Actual shipping times depend on the printing provider, destination, and shipping carrier.

Shipping Costs

Shipping fees are calculated at checkout based on your order, delivery destination, and available shipping methods.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow time for the shipping carrier to update tracking details.

Holiday & Peak Season Shipping

During busy shopping seasons, including Christmas and other major holidays, production and shipping times may be longer than usual.

We strongly recommend placing your wrapping paper orders early to allow enough time for delivery before your special occasion.

Delivery by a specific holiday or event date is not guaranteed.

Incorrect Shipping Addresses

Please carefully review your shipping address before submitting your order.

If you notice an error, contact us immediately.

Once an order has entered production or has shipped, we cannot guarantee that address changes can be made.

Additional shipping charges may apply if an order must be reshipped due to an incorrect address.

Lost, Delayed, or Damaged Packages

We understand how important it is to receive your wrapping paper on time and in excellent condition.

If your package is lost, significantly delayed, or arrives damaged, please contact us so we can investigate and assist you.

For damaged items, please provide your order number and clear photographs of the packaging and product.

We will work with our printing and shipping partners to determine the appropriate resolution.

Multiple Shipments

If you purchase multiple items, they may be produced or shipped separately depending on the fulfillment provider.

As a result, your items may arrive in different packages or on different dates.

International Shipping

International shipping availability, costs, and delivery estimates depend on the destination and the printing provider.

If international shipping is available, applicable shipping charges will be displayed at checkout.

Customers may be responsible for applicable customs duties, import taxes, or other fees.

Contact Us 💌

Have questions about your wrapping paper order or need shipping assistance? We're happy to help!

Email: fiveandfancy5@gmail.com

Please include your order number and a brief description of your concern so we can assist you as quickly as possible.

Thank you for choosing Five and Fancy! 💕🎀

We appreciate your support and look forward to helping you add something beautiful and memorable to every celebration!