Return & Refund Policy 🎁

Five and Fancy Boutique

Thank you for shopping with our boutique! We are so grateful for your support and are committed to providing beautiful, high-quality wrapping paper for every special occasion.

Made-to-Order Products

All of our wrapping paper is specially printed when an order is placed. Because each product is made to order, we do not accept returns or exchanges for change of mind, incorrect size selections, or personal preferences.

Please double-check your order details before completing your purchase.

Damaged, Defective, or Incorrect Items

We want you to love your purchase!

If your wrapping paper arrives damaged, has a printing defect, or you receive the wrong item, please contact us within 30 calendar days of delivery.

To help us resolve your concern, please provide:

• Your order number

• Clear photographs of the product showing the issue

• A brief explanation of the problem

Once we review your request, we will determine whether a replacement or refund is appropriate.

Refunds

If your refund is approved, it will be processed back to your original payment method.

Refund processing times depend on your bank or payment provider.

Cancellations and Changes

Orders begin processing shortly after purchase. Cancellations or modifications may be possible only before production begins.

Once production has started, orders generally cannot be canceled or changed.

Shipping and Delivery

We carefully prepare every order for production and shipment.

If your package arrives damaged, is missing, or contains an incorrect item, please contact us so we can investigate and assist you.

Delivery estimates are not guaranteed, as shipping delays may occasionally occur.

Color and Design Variations

Please note that colors may appear slightly different in person due to individual screen settings and the printing process.

Minor variations are normal and are not considered manufacturing defects.

Contact Us 💌

Your satisfaction matters to us!

If you have questions about your order, need assistance, or would like to report an issue, please reach out to our customer support team.

Email: fiveandfancy5@gmail.com

Please include your order number and a brief description of your concern so we can assist you as quickly as possible.

Thank you for supporting our small business and allowing us to be part of your special celebrations! 💕🎀

This policy does not limit any rights or remedies available under applicable consumer protection laws.